Returning an Oversized Item
We cover shipping charges on returned Oversized Items only if the item arrives at the designated shipping address defective, incorrect or damaged. We do not cover shipping charges on Oversized Items that are returned due to "buyer remorse."
Please send all returns to:
Pussy & Pooch Pethouse and Pawbar
Attn: Returns Department
564 S. Main Street
Los Angeles, CA 90013
Please securely pack your returned merchandise to protect it from damage during shipping. Be sure to retain your shipping information and receipt for tracking purposes to ensure that the package is returned to the store. Pussy & Pooch cannot be responsible for packages lost or damaged during return shipping.